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National Center for Cultural Competence


National Center for Cultural Competence
The NCCC provides national leadership and contributes to the body of knowledge on cultural and linguistic competency within systems and organizations. Major emphasis is placed on translating evidence into policy and practice for programs and personnel concerned with health and mental health care delivery, administration, education, and advocacy.

A Guide for Advancing Family Centered and Culturally and Linguistically Competent Care
This guide reviews what is known about family-centered practices and cultural and linguistic competence. A framework and strategies are provided that service providers and organizations can use to integrate these concepts into their care.

Getting Started – Planning, Implementing and Evaluating Culturally and Linguistically Competent Service Delivery Systems for Children with Special Health needs and Their Families
This checklist is designed to assist organizations and systems of care to develop policies, structures and practices that support cultural and linguistic competence, focusing on systems of care and organizations concerned with the delivery of services and supports to children with special health care needs and their families.

Getting Started – Planning, Implementing and Evaluating Culturally and Linguistically Competent Service Delivery Systems for Children with Special Health needs and Their Families
This checklist is designed to assist organizations and systems of care to develop policies, structures and practices that support cultural and linguistic competence, focusing on systems of care and organizations concerned with the delivery of services and supports to children and youth with emotional, behavioral & mental disorders and their families.

A Guide for Using the Cultural and Linguistic Competence Family Organization Assessment Instrument
There are many tools and instruments to assess organizational cultural and linguistic competence. However, none has been specifically developed to address the unique functions of family organizations concerned with children and youth with mental, emotional and behavioral health disorders, special health care needs, and disabilities. The CLCFOA was developed to fill this void.

Cultural and Linguistic Competence Checklist for MCH Training Programs
In support of this objective, the National Center for Cultural Competence (NCCC), with input from an expert MCH faculty workgroup, developed a set of checklists to assess cultural and linguistic competence within the MCH Training Program. Each checklist addresses a different aspect of the infrastructure, function, policy, and practice of training programs. The checklists are not designed to measure the cultural and linguistic competence of a given program; rather, they provide a structure for discussion and self-examination to facilitate programmatic and organizational change. The themes for each checklist were chosen with input from the expert work-group and include the following:

A Guide to: Planning and Implementing Cultural Competence Organizational Self-Assessment
This document offers guidelines to inform organizational self-assessment in cultural competence, specifically, it presents a rationale for organizational self-assessment, essential elements of the process, benefits, and useful steps in planning and implementation of an organizational self-assessment.

Policy Brief: Rationale for Cultural Competence in Primary Care
This Brief presents the rationale to incorporate cultural and linguistic competence into the values, policies, structures, and practices of primary care organizations, delivering both health and mental health care services.